House Manager / Volunteer Coordinator (part-time)

Position Overview
Posted on 1/12/22
Department: Operations
Reports To: Director of Operations
Part-time: 20-24 hours per week average.
(Evening shifts are the norm. Schedule will fluctuate based on events, but a minimum of 15 hrs/week is guaranteed to begin increasing to an average of 20-24 hrs/week as we move through the year.)


We are thrilled to be re-building and restructuring our team.

3S Artspace seeks a part-time House Manager/Volunteer Coordinator. Reporting to the Director of Operations, this individual will ensure that all events run smoothly- from concerts and private rentals, to Gallery receptions and other events as needed.

The right candidate will be as organized as they are personable, and committed to providing our audiences with as safe and enjoyable an experience as possible. They will help us build community with volunteers and, ultimately, ensure that our audiences want to return again and again to a place that feels safe, fun, inspiring, and welcoming of all.

This position, like all of our positions, is an ambassador for our multidisciplinary, nonprofit contemporary arts organization.

ESSENTIAL FUNCTIONS:

House Management

  • Coordinate day-of-show/event needs with Director of Operations
  • Set the space for each event
  • Maintain a clean, inviting, and professional atmosphere in the Performance Space, lobby, Gallery, and green room
  • Schedule, train, and oversee event staff and/or volunteers, ensuring a common understanding of event expectations
  • Audience check-in, including health and safety checks as needed
  • Filing incident reports
  • Coordinate merchandise sales with visiting acts as needed
  • Settle final payments with performers as needed
  • Fulfillment of hospitality riders as needed
  • Other duties as assigned

Volunteer Coordination

  • Develop and maintain a range of volunteer opportunities within the organization, such as event check-in, coat-check, street team, etc.
  • Recruit, interview, and train applicants for volunteer roles
  • Maintain accurate volunteer roster and records and provide timely reports on volunteer participation
  • Maintain schedule of volunteer opportunities
  • Provide ongoing support and communication
  • Work with staff to identify ways that volunteers can strengthen programs, develop audience base, and involve our community of supporters in meaningful ways

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Qualified candidates will have:

  • Relevant experience
  • Excellent customer service and interpersonal skills
  • Confidence necessary to manage crowds
  • Excellent organizational skills
  • Ability to thrive in a fast-paced environment
  • Flexible and positive attitude
  • Reliable work ethic, understanding that all staff members are asked to assist with special projects as needed
  • Proficiency in the Google Suite (Docs, Sheets, etc.)
  • Experience working in theaters, galleries, clubs, and/or music venues
  • Ability to lift 50-75 lbs
  • Appreciation for the role that the arts play in our communities

Preferred experience includes:

  • Ticketing experience (Eventbrite)
  • Experience with Square or Shopify sales platforms
  • Theatrical production, stage management, or special events experience

Please note:
3S Artspace will provide crowd management, CPR, and TIPS training.

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About 3S Artspace:

3S Artspace opened its doors to the public in 2015 and has evolved from a creative start-up to an essential player in the Seacoast’s arts and entertainment scene.

Everything we do is guided by our vision that by creating a space for the intersection of art and contemporary issues, we can inspire each other to stay curious, foster empathy, and fuel creativity.

As a face-paced, nonprofit contemporary arts organization, we have worked hard to adapt and support visual and performing artists, and their audiences, despite the pandemic. We are ready to respond to lessons learned, to the opportunities presented in our changing neighborhood, and to grow. There are exciting days ahead.

For more information about our mission and programs, visit www.3sarts.org.

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How to Apply:

  • 3S Artspace is an equal opportunity employer. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
  • We highly encourage those traditionally underrepresented in our industry to apply.
  • $16-20/hr depending on experience
  • Position open until filled. Interviews begin immediately.